Returns Icon

                    Returns

 

                              Return an item

                             If you are not completely satisfied with your purchase, please return the item or items
                             to us in their original condition complete with all labels & tags within 14 days of
                             receipt. On receipt of the goods and upon satisfactory inspection of your return we
                             will issue a refund for the goods. Refund timescales may vary so please allow 10
                             working days for the refund to appear on your credit card or bank statement. Some
                             products are non-returnable for hygiene reasons. All Sizes is not liable for the cost of
                             returning items.

                             Please note: The item is your responsibility until it reaches us. For your own
                             protection, we recommend that you send the parcel using a delivery service that
                             insures you for the value of the goods. All Sizes is not liable for the cost of returning
                             items. Please enclose your receipt with the item and return to:

                             All Sizes
                             442 – 446 Newtownards Road
                             Belfast BT4 1HJ

                              Exchange an item

                             Please follow the 'Return an Item' procedure on your delivery documentation for the
                             return of the item you would like to exchange. You can purchase the new item at any
                             time as a separate transaction.

 

                              Faulty Item

                             If the item you received is faulty, please contact us quoting your name and address,
                             details of the product and the reason for return, and whether you require a refund or
                             a replacement. We will then advise on how to proceed with the return. You have 30
                             days from receipt of the faulty item to return it to us. Please enclose your receipt with
                             the item and return to:

                             All Sizes
                             442 – 446 Newtownards Road
                             Belfast BT4 1HJ

                              If you receive the incorrect item

                             If you suspect that the item you received is not what you have ordered, please
                             contact us quoting your name and address, details of the product and the reason for
                             return, and whether you require a refund or a replacement. We will then advise on
                             how to proceed with the return.

                             This returns policy does not affect your statutory rights.